Terms of Use

Terms & Conditions

The e-shop www.margoni.gr was created by Margoni-Mandilakis O.E based in Thessaloniki, on Ptolemeon 33 str., 54630, legally represented by Ioannis Mandilakis and Mary Margoni, VAT: 999560845.

Please read these terms carefully before using the site. By using these websites, users signify their assent and agreement to these terms. If you do not agree with these terms, you should immediately discontinue any use.

Please find below, the terms and conditions of use of the Margoni online store.

Ordering process

Once you have selected the product you are interested in, please follow these steps:

  1. Click on the “financial offer” option and you will automatically receive a message with a link in your e-mail.
  2. Follow the link and fill in the form with all the necessary information: contact details, billing / shipping details, quantity of products, etc.
  3. The Margoni company will process the details of the form and within a reasonable time will send to your e-mail a link that will lead you to the offer.
  4. If you wish to complete the order, choose one of the following payment methods. Once the payment of your order is completed you will receive an automated email with the details of your purchase. During the progress of the order, you will receive a second email which will inform you about the details of the delivery.

If any issues arise during your ordering process, you will be sent an e-mail or we will contact you by phone at the number you entered when completing the interest form. Please let us know if any of your contact details are modified.

Payment Methods

You have the following options:

  1. Bank deposit

You can deposit the equivalent of your order at MARGONI’s bank account (please see account details below).

In order to avoid cancelation of your order, the deposit must be made within 3 working days.

In the bank deposit you must state your full name and your order number, which will be emailed to you upon completion of the ordering process.

In order to accelerate the process, you can send us the bank’s deposit details via email to info@margoni.gr or contact us by phone at +30 2310233090.

You can deposit the equivalent of your order at the following MARGONI bank account:

BANK:  WIN BANK (PIRAEUS BANK)

ACCOUNT NUMBER: 0172 2220 0052 2207 8663 422

IBAN: GR91 0172 2220 0052 2207 8663 422

SWIFT: PIRBGRAA

NAME OF HOLDER/BENEFICIARY: MARGONI-MANDILAKIS O.E.

In order for your order to be dispatched, proof of your payment must be sent.

  1. Credit/debit Card

The process of clearing your payment is undertaken by WIN BANK (PIRAEUS BANK) thus ensuring the absolute security of your transaction.

For the maximum possible security of the web banking service, the bank applies methods that secure your transactions and protect your data.

We do not collect nor store your credit card information in any way. This is why you need to re-enter them every time you use your credit card for transactions.

Copyright Notice

All rights reserved to Margoni, including the copyright and database rights of this online store and its contents.

You may not copy, reproduce, republish, send, transmit or retransmit any text, photograph, graphic, logo, image files, video and any form of code or software, for commercial or public use, without the prior written approval of Margoni.

It is prohibited to adapt and/or modify any material or information for any purpose other than personal, non-commercial purpose.

Margoni reserves the right to use for its own purposes (including publishing) any material provided through this website, including text and images.

All names, images and trademarks used by Margoni are registered or used with the permission of the owner. The use of the collections, products, services, the company name and all logos / emblems belonging to Margoni is not allowed by third parties.

Limitation of Liability

We make every effort to ensure that the information presented in our online store is accurate and updated on a regular basis.

As a visitor of our online store, you accept and are bound by the terms and conditions that apply on the date of use.

We do not guarantee the accuracy or completeness of the information contained in this online store nor do we guarantee that the use of this website will be without interruption or error.

Margoni does not guarantee protection against viruses or other harmful electronic components through the use of its online store.

In case of non-availability of products and / or delay in the delivery of ordered products, the company guarantees the timely notification of the customer (s).

Modification of the Terms

Margoni reserves the right to modify or renew the terms and conditions of transactions.

We recommend that you monitor the terms of use on a regular basis in order to be informed of any modifications and revisions.

Security and Personal Data

Recognizing the importance of the security of your personal data as well as your electronic transactions, Margoni company takes all the necessary measures to ensure your maximum possible security.

All information, which is related to your personal data and your transactions, is secure and confidential.

When navigating and accessing the contents of the online store, you do not need to provide information that constitutes personal data. However, in order to express an interest in a financial offer – order you will be asked for contact details such as name, email address, telephone, fax, address and postal code.

In the case of purchases, if a charge via credit card is selected, you will be asked for credit card details and charges, while the confidentiality is considered self-evident in this case as well.

All information transmitted by the user / member is confidential and the company has taken all necessary measures to use them only to the extent deemed necessary in the context of the services provided.

Details of our customers and their transactions are not disclosed.

However, having taken all possible measures, the security of the data you enter cannot be fully guaranteed and in case of data loss, Margoni company does not bear any responsibility.

By submitting your information or other material to our server you agree that this information is not inaccurate, illegal, or in any way inappropriate.

We also inform you that when you register for our services you automatically register in the news reception service of our company via email (newsletter). In case you do not wish to receive informative emails, please contact the customer service department via email at info@margoni.gr.

Additional Information on Orders

Orders and shipments are made to most countries in the world. Contact us at info@margoni.gr for more information.

You can cancel your order only before its shipment.

Call us at +30 2310 233090 to confirm that your order has not been shipped and to cancel it.

Shipping Costs and Delivery Time

Orders from Greece
For purchases worth more than 150 € shipping costs are free. For purchases of lower value, the shipping charge is € 3.

Orders from countries within the European Union
For purchases worth more than 400 € shipping costs are free. For purchases of lower value, the shipping charge is € 15.

Orders from countries outside the European Union
For purchases worth more than 500 €, shipping costs are free. For purchases of lower value, the shipping charge is € 40.

IMPORTANT NOTICE

When ordering from a country outside the European Union, customs clearance of products in the country of delivery is an additional cost and is borne by the recipient. Charges and taxes vary by country.

Margoni company will fully inform you via email about the customs clearance costs that will be charged to your order.

Delivery time is 7-15 working days.

Refund Policy

You have the right to request a refund and return the products, strictly within fourteen (14) days from the date of receipt of the order.

Customers from countries outside the European Union will be charged with the costs of transporting the products, insurance costs and customs clearance costs.

In order for the process to be valid and to be served as soon as possible, please notify us by email at info@margoni.gr or by phone at +30 2310233090 within the deadline mentioned above.

Once we receive the email, we will send you the refund form which you need to fill in and send via email to info@margoni.gr.

In order for your application to be accepted the product (s) to be returned should:

  • be in excellent condition, inside its packaging, intact and unused.
  • has been checked and approved by the company.
  • be accompanied by the original receipt and all other purchase documents.

In case the above conditions are met, we will refund you within 30 calendar days from the day of receipt and approval by the company Margoni of the returned product.

Upon receipt of the product, we recommend that you personally and carefully check the product you received and confirm that it remains in excellent condition along with its packaging.

Return and Exchange Policy

You have the right to return the products you purchased and request their replacement with another product or products, strictly within fourteen (14) days from the date of receipt of the order.

Customers from countries outside the European Union will be charged with the costs of transporting the products, insurance costs and customs clearance costs.

In case the new product is of lesser value than the one you originally bought we will credit you with the difference for future purchases.

In order for the procedure to be valid and to be served as soon as possible, you should notify us by email at info@margoni.gr or by phone at +30 2310 233090 within the deadline mentioned above.

Once we receive the email, we will send you a form which you need to fill in and send via email to info@margoni.gr

In order for your application to be accepted the product (s) to be returned should:

  • be in excellent condition, inside its packaging, intact and unused.
  • has been checked and approved by the company.
  • be accompanied by the original receipt and all other purchase documents.

Privacy Policy and Personal Data

The Margoni company, strictly applying the principles of personal data protection provided by the International and European law governing issues related to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003), Regulation (EU) 2016/679, as well as by the Law on Consumer Protection (Law 2251/1994) which regulates issues related to distance selling, the relevant provisions of the Greek law (Law 2472/1997) on “Protection of the individual from data processing of personal character “, of the law (Law 3471/2006) on” Protection of personal data and privacy in the field of electronic communications “, the P.D. 207/1998, 79/2000, article 8 of Law 2819/2000 and of European law with the directives 95/46 / EC and 97/66 / EC, explicitly states that it is not going to make any unfair use of your personal in no way discloses, sells, leases, transfers or exchanges your personal data and information that you submit to any third party and does not disclose it to third parties, except:

  • collaborating courier companies who need the information for the safe and timely delivery of your orders.
  • legal obligation, or if necessary to enforce the Terms of Use.

When browsing the online store margoni.gr, you do not need to provide information that constitutes personal data. However, in order to access the various services provided by the website, you may be asked for the following information:

  • contact details such as name, email address, telephone, fax, address and zip code (for account creation).
  • credit card and billing details (for purchase if you choose to use a credit / debit card).

By submitting information to our online store you agree that it is not untrue, illegal, or in any way inappropriate.

If you wish your personal information to be permanently deleted, you can inform us in writing by fax or email and we will proceed with their immediate deletion.

In addition, the use of cookies, a common practice on websites and online stores, makes it easier for Google to collect information so as to offer you the most personalized browsing experience possible and for us to better plan our company’s promotion.

Internet data transmission is never guaranteed to be completely secure. It is possible for third parties, not contracted with Margoni, to access or intercept data transmissions or private communications without the permission or knowledge of our company.

Margoni has taken all measures to protect your personal data. Nevertheless, we cannot guarantee the security of any information you provide to us. Data transfers are at your own risk and constitute an unconditional acceptance of the terms of use. The same applies for the security of your account password.

In any case, Margoni reserves the right to change the terms of protection of personal data after informing the visitors / users and within the existing legal framework.

For any clarification regarding these issues, you can contact us at info@margoni.gr.